Guest Narnia524 Posted December 27, 2017 Report Share Posted December 27, 2017 I work at a company that uses a Sonicwall firewall device with Security services. When I run the Ketarin update for GEGeek version 11.34, which uses this version of Ketarin, it gets partway through, and then pops up the message below If I disable some of the security services on the hardware firewall, it works successfully. So for some reason, if access is denied to the URL by the firewall, Ketarin gives an unhandled exception error. Specifically, I disable Anti-Spyware, Gateway Antivirus, and Proxy blocking. Just reporting a bug. Thanks Link to comment Share on other sites More sharing options...
shawn Posted December 27, 2017 Report Share Posted December 27, 2017 can you please post your existing app xml (select the one with issues and press CTRL+C) so we can duplicate? Link to comment Share on other sites More sharing options...
shawn Posted December 27, 2017 Report Share Posted December 27, 2017 Also, what is the value you have in "settings", "connection", "number of segments per download"? If it's other than 1, please try one and see if you continue to experience the problem. Link to comment Share on other sites More sharing options...
Narnia524 Posted December 27, 2017 Report Share Posted December 27, 2017 <?xml version='1.0' encoding='utf-8'?> <Jobs> <ApplicationJob xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" Guid="0140a8d6-6df1-4d49-8cd6-2d16349159cb"> <WebsiteUrl /> <UserAgent /> <UserNotes>Changelog: 19.07.2011 - Updated post-install cleaning settings.</UserNotes> <LastFileSize>9452370</LastFileSize> <LastFileDate>2017-12-27T08:39:59.1624424</LastFileDate> <IgnoreFileInformation>false</IgnoreFileInformation> <DownloadBeta>AlwaysDownload</DownloadBeta> <DownloadDate>2014-08-01T08:14:03</DownloadDate> <CheckForUpdatesOnly>false</CheckForUpdatesOnly> <VariableChangeIndicator /> <HashVariable /> <HashType>None</HashType> <CanBeShared>false</CanBeShared> <ShareApplication>false</ShareApplication> <ExclusiveDownload>false</ExclusiveDownload> <HttpReferer /> <SetupInstructions /> <Variables /> <ExecuteCommand>7z e "{file}" -o"{root}GEGeek_Toolkit\ProgramFiles\{category}\CCleaner\" -y del /q "{root}GEGeek_Toolkit\ProgramFiles\{category}\CCleaner\*.zip"</ExecuteCommand> <ExecutePreCommand /> <ExecuteCommandType>Batch</ExecuteCommandType> <ExecutePreCommandType>Batch</ExecutePreCommandType> <Category>Apps To Install</Category> <SourceType>FixedUrl</SourceType> <PreviousLocation>C:\GEGeek_Toolkit\ProgramFiles\Apps To Install\CCleaner\CCleanerPortable.zip</PreviousLocation> <DeletePreviousFile>true</DeletePreviousFile> <Enabled>true</Enabled> <FileHippoId /> <LastUpdated>2017-12-27T08:39:59.1624424</LastUpdated> <TargetPath>{root}GEGeek_Toolkit\ProgramFiles\{category}\CCleaner\</TargetPath> <FixedDownloadUrl>http://www.gegeek.com/documents/Downloads/Toolkit_Files/CCleanerPortable.zip</FixedDownloadUrl> <Name>CCleaner Portable</Name> </ApplicationJob> </Jobs> Link to comment Share on other sites More sharing options...
Narnia524 Posted December 27, 2017 Report Share Posted December 27, 2017 You are correct. I had that setting set to 2, Everything works fine if set to 1. But the above XML is definitely one with a problem if it is set to 2. Thanks Link to comment Share on other sites More sharing options...
shawn Posted December 28, 2017 Report Share Posted December 28, 2017 understood. i think the correct logic fix is to treat invalid segment length and starting byte values as errors and download as a single segment under those conditions, writing an error to the log, but not displaying anything to the user directly. what are your thoughts @Narnia524? @floele - bug report Link to comment Share on other sites More sharing options...
Narnia524 Posted December 28, 2017 Report Share Posted December 28, 2017 As long as the status shows up as fail - if it does, I think that's all most people would need. The techies could look in the log to dig deeper. Sounds good to me. Thanks Link to comment Share on other sites More sharing options...
shawn Posted December 29, 2017 Report Share Posted December 29, 2017 would you rather it fail, or download as a single segment and report that it could not be segmented in the log? Link to comment Share on other sites More sharing options...
Narnia524 Posted December 29, 2017 Report Share Posted December 29, 2017 I'd rather it download as a single segment and report it in the log. Thanks Link to comment Share on other sites More sharing options...
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